Lessons from the Market
I’ve been catching up on my blogs and came across a great posting from one of my favorite people.
Wherein Susanne Dansey makes some excellent points regarding enjoying your job. She also manages to throw in a few notes about trollies, tills, and tutting.
You know, we spend a lot of time talking about good customer service. There’s also a thing called being a good customer. Consider, as you go through your day, are you the kind of person you would want as a customer?