RFS Blog | by Karl W. Palachuk – Relax Focus Succeed®. Learn more at www.relaxfocussucceed.com.

CAT | Family

In college-level psychology courses, one of the fun things you get to do is train mice. In addition to being easy, training mice helps you learn a lot about behavior generally and rewards and punishments specifically.

Someone should write a book on training mice for kids. It’s simple. An 8 year old that can learn it.                                                      

For example, we can create a maze and put Miss Mouse at the entrance. Let’s say we want to teach her to always go right as the first move when entering a maze.  We’ll reward her when she goes right. If she goes left, there is no reward, we pick her up and start over.  Eventually we would expect Miss Mouse to always start out going to the right. That’s where the rewards are.

In the field of “Game Theory,” we can model learning without touching mice or spending money on cheese.  In the example above, we divide the mouse’s behavior into two categories: Go Right and Go Left.

Now let’s say that a basic store-bought, untrained mouse is equally likely to go left or right. So the probability left = 50% and the probability right = 50%.  Let’s also say that each reward will increase the probability of repeating the rewarded activate by 10%.

Here’s how the mouse learns: Chance of going right = 50%.

Event 1: Mouse goes left No reward Chance of

Going Right

50%

Event 2: Mouse goes right Eats cheese 55% (50 X 110%)
Event 3: Mouse goes right Eats cheese 60.5% (55 X 110%)
Event 4: Mouse goes left No reward 60.5% (no change)
Event 5: Mouse goes right Eats cheese 66.5% (60.5 X 110%)
Event 6: Mouse goes left No reward 66.5% (no change)
Event 7: Mouse goes left No reward 66.5% (no change)
Event 8: Mouse goes right Eats cheese 73.2% (66.5 X 110%)
Event 9: Mouse goes right Eats cheese 80.5% (73.2 X 110%)
Event 10: Mouse goes right Eats cheese 88.6% (80.5 X 110%)
Event 11: Mouse goes left No reward 88.6% (no change)
Event 12: Mouse goes right Eats cheese 97.4% (88.6 X 110%)

In this example we see that after 12 trips into the maze, the mouse is likely to go right 97% at the time! Notice also that the mouse went the wrong way five times and the right way seven times.

All you home psychologists should know that the reward must be given right away.

Notice that rewarding the behavior you want has a dramatic impact on future behavior.

Stop.

Highlight That.

Rewarding the behavior you want

has a dramatic impact on future behavior.

Reward and believe:

That was fun, but we’re spending too much money on cheese. We can’t give a reward every time. The next experiment would be to give a reward with every second correct move rather than every time.

The result is that learning is a bit slower, but still quite dramatic.  After seven correct turns, the mouse is likely to go right almost 75% of the time.

So, we know that rewards work. What about punishment? Since we don’t want to physically harm our mouse, let’s say we stick to psychological damage. We’ll reward every second correct choice, but this time we’ll also have a mild punishment for incorrect choices. For punishment we’ll play ten seconds at Jethro Tull at very high volume. Again, the punishment must be administered right away to be effective.

Because this is a mild punishment, let’s say the effect is to decrease the chance at going left by 10%.

We start out with chance Right = 50% and chance Left = 50%

Event 1: goes left Punish Chance of

Going Left

45%

Chance of

Going Right

55%

Event 2: goes right Reward 39.5% 60.5%
Event 3: goes left Punish 35.5% 64.5%
Event 4: goes right No Reward 35.5% 64.5%
Event 5: goes right Reward 29.1% 70.9%
Event 6: goes left Punish 26.2% 73.8%
Event 7: goes right No Reward 26.2% 73.8%
Event 8: goes right Reward 18.8% 81.2%
Event 9: goes left Punish 16.9% 83.1%
Event 10: goes right No Reward 16.9% 83.1%
Event 11: goes right Reward 8.6% 91.4%
Event 12: goes left Pushish 7.7% 92.3%

As you can see, you don’t need to give a reward every time, but a combination of rewards and mild punishments is very effective. You can also summarize from the math that greater rewards and greater punishment would result in more dramatic changes and behavior.

Some Words of Caution
In our example we use a mild punishment. Strong punishments are generally to be avoided. In addition to electrocuting our mouse, we want to avoid instilling too much fear.

Punishment works by increasing fear. A punishment that is too strong can leave the subject (e.g. Miss Mouse) nervous about making a wrong move. This can result in slow, cautious, halting behavior. See the note on consistency below.

You must also be careful with rewards. Once a behavior is learned you can cut the rewards way back. Even sporadic rewards can maintain a well learned behavior.

We won’t go through the math necessary to demonstrate diminishing motivation, but you should know that the chances of correct behavior will decrease as the time between rewards increases. Dropping all rewards altogether will have no immediate effect. However,  over time even well-learned behaviors will drift back to the probabilities we saw in the untrained mouse. One big reward all at once has almost no effect. If we give Miss Mouse a huge chunk of cheese the first time she goes right, but no rewards after that, she’ll think she just stumbled on some cheese. Smaller, regular rewards are much more effective.

The most important factor in using rewards and punishments is consistency. Close behind that is timeliness.

If you give a reward or punishment it must be administered immediately after the behavior. Think about training your dog: Doggie brings you the newspaper, goes outside for no apparent reason, comes back inside, gets a drink of water, then lies down to take a nap.

If you then praise the dog for bringing you the newspaper, he won’t connect the two. He will think he is being praised for lying down. It’s my personal theory that this is the reason dogs spend so much time lying down–they’re trying to make you happy.

Timeliness and consistency go hand in hand. You want to reward (or punish) behavior right away to have the greatest impact. Timeliness connects the reward (or punishment) to the behavior. Consistency provides reinforcement. If a mouse is rewarded sometimes for going left and sometimes for going right, she won’t see a connection between behavior and reward. Even worse, if she is punished sometimes for a left turn and sometimes for a right turn, she will avoid both behaviors.

Let’s go back to the lab for an illustration. The classic example of arbitrary rewards is the pigeon who gets fed a food pellet at random intervals. If the pigeon happens to be cleaning his wing when this happens, he might try cleaning his wing again to see if there’s another reward. And if there just happens to be a reward at the time he is cleaning his wing, he thinks he has learned a connection.

The same happens for scratching the floor, nodding his head, etc. With no connection between behavior and rewards, the pigeon will “learn” things that result in reward. So, after a few days we have a pigeon who spends all his time scratching and squawking and strutting around trying to “learn” a reward. Inconsistent, arbitrary rewards create and encourage a pattern of behavior, but not necessarily the behavior you want.

There is also the classic pigeon example of arbitrary punishment. When researchers randomly administer punishments, pigeons “learn” to avoid various behaviors. So, over time, we have a bird that doesn’t clean, doesn’t scratch, doesn’t walk in circles, doesn’t walk in a line. Eventually, the bird stands in one place afraid to take any action at all.

Inconsistent, arbitrary punishments lead to a fear of doing anything. You actually train the pigeon to do nothing.

In general, I believe rewards are a better teaching tool than punishments. Based on a worst case scenario of inconsistent, powerful rewards, you will have a subject who is constantly trying to do what it takes to get the reward. This subject is highly motivated and easily trained in the correct behavior: as you adopt a consistent reward procedure (even with small rewards), the subject will learn the new behavior quickly. And as rewards disappear for the old, arbitrary behavior, the old habits will fade away.

The worst-care scenario for inconsistent, powerful punishments is a subject who is paralyzed by fear. Adopting a consistent policy of rewards and punishments is very difficult in this case. First, you have to teach the subject that it’s okay to do something. There you have to coax it to overcome specific fears in order to try the behaviors that will now be rewarded.

As you can imagine, the quickest way to overcome fear and train new behavior in this case is with timely, frequent rewards; rewards powerful enough to overcome fear of punishment.

Does all of this really translate to human beings? Remember the mantra “Rewarding the behavior you want has a dramatic impact on future behavior.”

People absolutely respond to reward and punishment. If you don’t believe me, raise a child!

I am over-educated. I have used a few simple rules for raising my daughter.
1) No physical punishment.
2) She knows what the rules are.
3) She is consistently punished for incorrect behavior.
4) She is consistently rewarded for good behavior

I’m not perfect and my daughter is not perfect,* but my daughter knows she’s loved and she’s very well behaved.  She never begs for toys or candy at the store. I never go through the routine of some parents who say “no-no-no-no-no” until they finally say “yes, but this is the last time.”

Children are extremely smart. They are all naturally lawyers. They want to pick apart your answer for clarity and consistency. They compare the current answer to all past similar behavior. They are willing to negotiate and compromise until they get something out of the deal. It is very difficult in change a policy without a good reason. If you show any weakness, they’ll take advantage of it.

Children are also delightful to work with because humans are intelligent enough that we can talk about punishments and rewards and create punishments and rewards through the use of speech.

For example, you can create rewards by agreeing that a hug is a reward, or staying up on extra five minutes, or helping to cook the soup, or putting a gold star on the calendar.

The same is true of punishments. Sitting on the floor for five minutes is a punishment. In fact, this may be the most consistently successful punishment we’ve ever used. My  daughter was told that this is a punishment and it became one.

Okay, but what about adults?
Adults have one major disadvantage: they have experienced a wide variety of rewards and punishments that are outside your relationship with them. Thus, they’ve learned about a world of rewards and punishments that is completely unknown to you.

Punishing Adults

Confused about punishment?  See Ken Blanchard’s The One Minute Manger series.  Full citations are in the left-hand column.

Very often we adults are a jumbled mess of mixed-up, inconsistent motivations and fears. This is great for psychologists but makes team management difficult.  Adults also have some advantages: they tend to be motivated to do well and they have excellent reasoning ability.

This reasoning ability gives us the power to lay out reward systems without a lot of “trial and error.” We can also agree before-hand on rewards and punishments. And, best of all, rewards do not have to consist of instant gratification.

So, rather than having to instantly reward people as we see the correct behavior, we can agree on incentive programs, weekly meetings, and quarterly reports.

Here are some guidelines . . . But, don’t forget what we’ve learned:

  1. You should reward the behavior you want to encourage.
  2. You should punish behavior you wish to discourage.
  3. Agree on rewards and punishment
  4. Consistent small rewards are generally better thatn a single large reward.
  5. Consistent small punishments are more effective than large punishments.
  6. Rewards and punishments must be timely. With humans they do not have to be “immediate” but should be close to the behavior.
  7. Be honest, open, and consistent. Don’t promise a reward and fail to deliver.

Why rewards and punishment, don’t work.

If this is all so simple, why does it seem to not work in your business? Well, as with so many simple truths, we humans don’t have enough faith and we don’t follow the formula. We sabotage over own efforts.

In the Big Picture, a motivational program should work like this:
1) Set goals – short, intermediate, long.
2) Establish rewards and punishments
3) Evaluate performance
4) Administer rewards and punishments (consistently, fairly, honestly)

Repeat:
1) Revise goals periodically
2) Revise Rewards and Punishments periodically
3) Continue to Evaluate
4) Continue to administer

A simple 4-step process, repeated continuously. So why does it fail? It fails because we don’t do one or more of the steps. And 99% of the time, it’s the bosses fault. His excuse is usually “I don’t have enough time.” Goals are not set.

As a result, there is no structure for success. The manager doesn’t have time to tell people what she wants. So they do what they think they should do, whether its what the boss wants or not. In fact, the boss doesn’t even set her own goals.

Stop. Be your own boss for ten minutes.

What are three things you want to accomplish today?
What are three things you want to accomplish this week?

This Month?

Why don’t you take ten minutes every day to decide what’s important today?
Be honest, you do have time.

We . . . the vast majority of bosses and workers . . . don’t set goals. We don’t have a clear idea at what we’re going to do today that will help us advance toward the bigger goals.

Goal-setting should not be a huge scary task that requires retreat time or offsite meetings or long arguments.

Make a habit every day of jotting down your goals. Look at them everyday, and adjust them as needed. This ten-minute habit will change your life. It will bring focus.

The second reason motivational plans fail is lack of integrity. Bosses promise rewards and fail to deliver. Or they are inconsistent with rewards and punishments.

People learn very quickly and they remember negative experiences for a long time.

I have the great good fortune of seeing how different businesses operate. As a result I see motivational plans come and go. I also see successful reward structures that last for a long time.
Overwhelmingly, the lasting techniques are those that are:
1) Clearly understood by everyone.
2) Consistently followed–both rewards and punishments.
3) Perceived as fair.

I berate bosses for being stingy with rewards. Some bosses are even stingy with small rewards. Bosses are rarely stingy with punishments.  If you have a system of large rewards–such as $1000 bonuses or trips to Maui–you had better be prepared to pay up.

But don’t forget that small rewards can be even more powerful. Five weeks into the quarter, some people know they’re not going to win the trip. What’s their motivation?

With small rewards there is a flurry of activity around the rewards. People get regular feedback and compete to get their name in the “star performance” chart, or try to collect the most T-shirts, squeezy toys, pencils, or whatever.

Every day and every week they can see their success. And their success is visible to themselves and others. Finally, competitions evolve as people display these little rewards as measures of their success.

It is beyond my capacity to understand why a boss would be stingy in this process.  Remember that, as humans, we create a reward by agreeing that something is a reward. When we say, for example, that a company T-shirt is a reward, then it has become more than a T-shirt.

If someone meets the criteria, give him the T-shirt! Stinginess with a ten dollar piece of clothing can destroy your motivational program.

First, you lack integrity. If you’re not fair on this little thing, how can your employees trust you on larger things?

Second, you turn a “performer” into a disgruntled employee.

Third, this kind of stinginess will become widely known in very short order.

So you see, bosses can sabotage their own motivational programs when they are stingy.

These discussions of the behavioral sciences are not meant to replace a Bachelor’s Degree in psychology. I encourage you to learn more about rewards and punishments in the workplace.

As a worker, consider what motivates you and talk to your boss about it. But don’t start with $1000 reward and trips to Hawaii. Start with an examination of your daily and weekly activates. What would be an appropriate, small reward for reaching the next performance level each week?

If you’re a boss, consider the two or three basic “building blocks” of your success. What are the measures of your success? These could be increasing sales, productivity, or timeliness; or reducing mistakes, injuries, or sick days.

Find measurable indicators of your success. Begin measuring them and consider what kind of small rewards you can dole out each work for improved performance.

Then have the integrity to present the rewards as promised.

There are lots of good books on reward systems and building motivation in your workplace. You (workers and bosses) need to find a system that works for your job.

As usual, I encourage you to read lots of ideas on this topic and then come up with your own plan.

*Note: My daughter is perfect.

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My delightful daughter turned 18 this month and will be graduated from high school at the end of next week. And like everyone else, she has had a series of adventures that brought her to where she is today.

Over the Memorial Day weekend she had an interesting experience that represents an odd milestone for both of us. I went to a technology conference in New Orleans. She needed to find her way to another city, 150 miles away, check into a hotel, and take a two day class.

The organization paying for all this did not make the correct reservations and she had to fix a travel glitch at the last minute. So Daddy jumped in (from across the country), made the hotel reservations and paid for the room. In some sense you can say “what’s new?” but the whole thing is new.

My new reality is that my girl is going off into the so-called real world. We will rely on me when needed. That will become less and less frequent as time goes on. At the same time, she’s at that delightful stage of life when the most mundane things are an adventure. I don’t remember the last time driving three hours to stay in a Travelodge was an adventure for me. :-)

It was nice that she called me. She had a good class and a good adventure. She was a little scared in the hotel alone. But it was a very safe city and a very safe hotel. So in the end it was mostly an adventure.

Now she knows the glamour of travel! She also knows that she can do this again and what she would do differently.

In the meantime, I have a taste of what remote worrying is like. I guess when she goes off to college I’ll be doing more of that. I also need to get used to the new reality.

- – -

It is always good to slow down and take note of these milestones, no matter how small unimportant they are.

In this case I recognize that Victoria is mature and capable. I fully expected this to be as uneventful as it turned out to be. But a little “proof” of her maturity was very nice to see.

There is a sweet sadness in helping my only child to leave home. So far we’re both holding up well.

:-)

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Last week my daughter Victoria (age 17.9 years) embarked on an adventure. The plan was to spend three days in New York City just seeing the sights, then hop over to England and Scotland for a week. She has two weeks for Spring Break and this is her senior year.

We had plans for the first night and the last night in the UK, but nothing in between. We had Britrail passes and tube passes, so we were set to just go. Our plan was to wake up every day and figure out what to do that day.

In this modern era it is very easy to hop on the internet and find a hotel at a good price on short notice.

Note: This approach takes a certain willingness to believe that you will be okay and that things will work themselves out. I have been cultivating that spirit for some time.

Meditation helps, as does an actual commitment to being a low stress person.

I believe you can always choose how you will respond to your environment. Sometimes it’s easier than others. The more planning you have, the easier it is. But, as the saying goes, sometimes life gives you lemons and you have to make lemonade.

So here’s what happened to our vacation plans.

After three fun days in New York City, we went to the airport to catch an all-night flight to England and arrive at 8:30 AM. But my daughter could not get on the airplane because of a problem with her passport.

Stop. Vacation gone. Plane departing in two hours. Fix it or forget it.

At this point some people would add: Panic.

I was a little panicky, of course. But I decided a long time ago that I’m not the kind of person who blows up, yells and screams, abuses the person behind the counter, etc. I tried to stay calm, gathered the information I could.

It quickly became clear that I could not solve this tonight and we were going to miss the plane. Period. Nothing we could do about that. We could contact the passport office in New York or Connecticut. Quick phone call. NY was a seven day wait. No good. Connecticut might get us in within 8 business hours in an emergency. And might get a new passport within 8 business hours. But that means 1-2 more days in NYC with 1-2 days sitting around a government office, just so we could spend a day flying to England to continue the vacation.

We decided to do England another time. The next question was: Do we go home or reboot the vacation?

Important factor: My daughter only gets one spring break her senior year in high school.

So where do you want to go? The entire East Coast is at your disposal. Or we could rent a car and drive home, seeing the sights. Or take trains and see America. Or whatever.

We decided to catch the next flight to Florida and spend time in the sun. Went online and booked one-way airfare. Cheap, even at the last minute. Thank goodness for the Internet.

Total elapsed time since vacation destroyed: about 60 minutes.

Was I happy about the situation? No. But I had decided to NOT panic, NOT make it a disaster, and NOT focus on what I can’t control.

Yes, it will cost a lot of money. But we can use those Britrail passes another time. And we had almost no other out of pocket expenses except airfare. Called the airline and cancelled. They’re rebating a good portion of what we paid.

And here’s the key: We can’t control what we can’t control!

The mindset of not wasting energy on things you can’t control is a mindset that you can practice. You can create that approach to life.

The mindset of creating lemonade when life gives you lemons is a mindset that you can practice.

You get to choose how you will respond to the world.

I hope that my daughter will love the new vacation we are creating and that she will always take the attitude of slowing down and looking on the positive side when things go wrong.

“Stuff” happens in life. You can make yourself miserable and dive into the well of dispair, or you can pick up the lemons and start making lemonade.

Daily quiet time, meditation, and prayer go a long way to making this possible.

Status Report: We just finished three days in Orlando. We’re working our way through the Disney parks. On Sunday we’re heading to Church (It’s Easter) and then off to Daytona Beach. We got a nice hotel ON the beach for $46/night. Thank goodness for the Internet.

We’ll head home when we had planned. It won’t be the vacation we planned, but it’s been a Great vacation and a great adventure so far.

:-)

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Sometimes we let life get ahead of us. We find ourselves responding to the moment instead of keeping track of our own long-term vision about life.

Unfortunately, I have rheumatoid arthritis, an immune disorder in which the body attacks the joints.

Fortunately for me, I just passed my tenth anniversary with this disease. Fall of 2008 represented ten years since the sudden onset of R.A. Why is that fortunate? Because I’m not yet crippled by it. I still walk reasonably well. I’ve had one surgery with no complications.

For R.A., that’s pretty good!

In that ten years I’m grown a few businesses, made a bunch of money, lost a bunch of money, made it back, and recently lost some again.

Life goes on.

In that period I have also added ten years to my marriage. We’re coming up on 18 years. Not bad by any standard.

I’ve also raised a little kid into a big kid. My daughter is 16 and thinks she’s 26. In the big picture, she’s healthy, doing well in school, and staying off drugs.

In that ten years we’ve bought houses and sold houses. My wife has changed jobs. I’ve changed one business around and started another.

We’ve had one dog and one cat pass away in that time. But we’ve added a little dog and two big cats.

Somewhere along the way, we picked up a bunch of new friends, both locally and all over the globe. Ten years ago people feared that computers and the internet would separate people from one another. But human beings are social animals. We found ways to expand our social circles online.

We go through life.

I like to ask audiences to think about the last ten years. Any ten years, really.

Consider: Ten years ago, you probably . . .

- Lived in a different house
- Had a different job
- Had different friends
- Drove a different car
- Enjoyed different hobbies
- Wore different clothes

and . . .

- Your family was different
- Your income was different
- Your daily habits were different

and so forth.

You get the idea: Virtually every aspect of your life will be different ten years from now. All those changes will take place one day at a time, one choice at a time, one tiny thing at a time.

But no matter what happens along the way, remember that YOU get to choose how you’ll make your way. In other words, you can decide whether the next ten years will happen to you or whether you’ll actively participate in how your life evolves.

Working on your life doesn’t have to be a big, difficult job. If you set the long-term goals, and remind yourself of them from time to time, you’ll just tend in the direction you want to go.

Try it. Give it time. Lots of time.

After all, you have the rest of your life to become who you want to be.

:-)

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One of the elements of a “defining event” in history is that millions of people share some experience in common. Unfortunately, we’re having one of those moments now.

The economic turmoil in the U.S., and around the world, is truly unprecedented. And while it was caused by a very small band of people (a small percentage of borrowers, a small groups of loan agents, a few companies, a few executives), the credit crisis has affected virtually everyone with money.

Whether you’ve lost a few thousand or a few hundred thousand, it can be a depressing situation.

But it’s also a time for some perspective. No matter how bad it is, the economy WILL turn around. House values will return. Stock prices will go up.

When the Dot Com “bubble” burst, many stock portfolios were cut in half. Within five years, we bounced back and went way beyond the levels achieved during the bubble.

It’s hard to be where we are. But economic problems are nothing new. Don’t panic and you’ll be fine.

- – - – -

The most important thing to focus on in times like this are the people in your life and high value activities.

People

When the world seems full of all bad news, you have a bit of extra responsibility: You need to be soemone’s ray of sunshine! Seriously. Whether it’s
- your spouse
- your parents,
- your children,
- your co-workers,
- your employees,
- your employers,
- the people at the grocery store,
- etc.

Everyone you meet today, tomorrow, and the next day has a good reason to be worried about the future.

At the same time, money isn’t everything.

It’s real easy to say that “money isn’t everything” when prosperity abounds and everything seems headed in the right direction. But when things go South, you need to take stock and remind yourself about what’s important.

Central to any human discovery of what’s important is a look at our relationships with other people.

No matter how bad times are, it’s cheap to talk to friends, send Christmas cards, shoot an email to a buddy.

The other important thing to pay attention to is . . .

High Value Activities

I was thinking today about “Christmases past.” When my delightful daughter was three and four and five years old, we used to spend every weekend together. Around Christmas, we’d go look at trees. We’d go to the local lumber yard for this or that. We’d hit Long’s drug store — every weekend. We rarely bought anything at long’s. But Victoria wanted to see the plants, ride the rides, and look at whatever was new.

Those were some serious “high value” activities.

Especially during the holiday season, it’s real easy to capture these high value activities and make some new memories you can keep forever.

Remember your baby’s first Christmas. Remember the look on a face when a special present is unwrapped. Remember playing games with friends and family. Remember getting an email or letter from someone special.

Our lives are filled with human interaction. Positive, negative, and indifferent.

As Bing Crosby and the Andrews Sisters used to sing: “Accentuate the positive. Eliminate the negative. Latch on to the affirmative. Don’t mess with Mister In-Between.”

Many events happen that are outside your control. But you still get to decide how you’ll react to them and interact with others.

Have a great Christmas and a Wonderful New Year!

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Oct/08

2

Keep Your Eyes Open for Watershed Events

Did you ever have one of those days when something “hits you?” You know it’s been coming for a long time, but it didn’t hit you until today.

These are the little pieces of our lives we need to hold on to and remember.

Today I made my way to the airport so I could fly to antoher town and teach a seminar. Like I did four weeks ago. Like I’ve done a dozen times this year. Like I’ve done a hundred times before.

Except . . .

Except today my daughter — age 16 — drove me to the airport. I knoew she was getting older. I knew she’d be 16 some day. I knew she’d get more freedoms over time. I knew all of this would happen.

But I never considered the fact that some day I would rely on her for something so simple and she would be offering to make my life easier.

It just hit me.

I suppose twenty years from now, none of this will make any difference. But today I have a realization that my girl is growing up, that I can rely on her, and that is enjoying more freedom every day.

If you’ve ever looked at pointillist artwork, you’ve seen that a great big picture can be made from a series of colored dots. Each dot is just a dot. One red, one blue, one black. But when you stand back and look at the big picture, the dots make up a beautiful mural.

Take away a dot — forget a dot — and you miss out on some of the beauty of the overall picture.

You life is just like that. These events make up your the mural of your life.

Take the time to take a breath, step back, and realize that this is happening.

Even if you’re rushing to catch a plane!

:-)

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Jun/08

25

Roles and Activities

Translating your personal mission into your daily life.

In earlier posts (December, January), we discussed values and principles. They are literally the foundation for your goals. From this base we built a vision or mission statement.

Here’s the hierarchy:

Values Vision Roles Activities hierarchy

The obvious next question is, How do you translate your personal mission into your daily life?

In truth, all of your work so far has been theoretical. You hold certain values. You know this is more important than that. But it is rare for you to face a choice between high-level theoretical values (e.g., accountability, professionalism, or thoughtfulness).

So, let’s dig into the practical.

The next step is to identify the roles you play in your life. These might include spouse, parent, employer, employee, student, community member, community leader, and so forth.

Spend your morning Quiet Time identifying the most important roles you play in your life. Pick three to five. For most people, the temptation is to identify ten or twelve. And that might be useful. But for practical purposes, you need to identify the 3-5 most important roles you play.

You as an Individual

One choice you do not have is this: You must include the role of you individually, without regard to others. Most roles we play involve other people. You are a spouse to your spouse. You are an employee to your employer. You are a parent to your child.

And, again, most of the values we identify are related to our relationship with others (e.g., commitment, honesty, or service).

The result is that we tend to only consider ourselves in light of our relationship with others. Many positive traits come out of this. But it also has a drawback — we tend not to give ourselves the attention we deserve. We end up living for others, to the detriment of ourselves.

So one of your roles needs to be you as you.

Let’s work with the following example:
- You as self
- You as spouse
- You as employee
- You as community member

Once you’ve defined 3-5 primary roles for yourself, you’re ready to begin the work of setting goals for each of these roles.

Again, you need to dedicate a lot of morning quiet time to this process. Take it seriously. Don’t push it. You have the rest of your life.

Consider: What do you want to accomplish, personally (without regard to spouse, children, boss, parents, etc.)?
What do you want to accomplish personally?
What do you want to accomplish as a Spouse?
What do you want to accomplish as an Employee?
What do you want to accomplish as a Community Member?

For each of these, consider
- What are the long-term goals?
- What are the intermediate (1-3 year) goals?
- What are the short-term (0-12 months) goals?

And most important of all . . .
- What one thing can I do, in each area, to advance these goals today?

—–

Now here’s the bad news. Most people who read this will think it makes sense.

But they’re too busy. They don’t have the time. It’s not for them.

And most importantly — It looks like a lot of hard work.

You would think that Opportunity would be the most welcome guest in any house. But when he shows up wearing work clothes, most people won’t open the door to him.

There’s a lot of work here. True. But the rewards are phenomenal! Lasting personal happiness. A fulfilling family life. An enjoyable work environment.

It’s true. Once you focus your attention on the things that matter to you, you can’t help yourself. You will begin thinking differently. You’ll consider your actions more carefully. And you’ll start working toward your goals.

Good luck!

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Apr/08

30

Smell the Roses — or Pay the Price

My low-maintenance hobby is gardening.

By low-maintenance I mean that I can do it when I feel like it and ignore it when I’ve got other things to do.

Sit down for this statistic. I don’t have a large yard. We’ve been in this house for five years. I’ve spent more than $30,000 to create the yard I want. And the result? My wife and I LOVE our yard.

We go there. We do things in the yard. We have people over. We see humming birds and butterflies almost every day. We have plants that only bloom two weeks out of the year. And we enjoy them for every day of those two weeks.

But sometimes we get too busy.

I have two Monster rose bushes. One is an amazing lavender color (guys: that’s a light purple) and the other is a great dark red. There are other roses, but these two are on either side of my weeping ornamental cherry tree. And these roses are almost as big as your head.

I’m not kidding. These are “freakin’ huge” roses. And I let the bushes get to be about six feet tall. So they’re massive and awe-inspiring. People as me whether I’ve fed them steroids or something.

But this year, at the very height of their first bloom, I have been four different cities and run all over the place. I’ve literally been too busy to stop and smell the roses. And I realized this afternoon that the spectacle is beginning to fade. The super explosion is almost over.

And I just about missed it.

The good thing about roses is: They’ll keep blooming. They’ll give me another chance.

Maybe that’s what I like about gardening. I always get another chance.

My daughter’s 16th birthday is this weekend. So I’ll be around for sure. But she’s going to have a bunch of friends over, so I won’t really be welcome to hang out with them all day.

Where will I be? I’ll be pruning the roses and the bottle brush bushes. I’ll refill the bird feeders. And I might replace a couple of straggling plants that bring more irritation than joy.

But I won’t feel left out of the birthday party either. For some miraculous reason, God has given us a daughter who says she loves us — in front of her friends. She talks to us about problems. She schemes with us about jobs and friends and school.

The good news for me is: I can put my attention somewhere else for a few days here and a few days there and my relationship with my daughter will still be good. Just like the garden. I can put my attention somewhere else and it will be fine.

But if I turn my attention away at the wrong time, or for too long? Well, I’ll miss something important.

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